Find answers to common questions about our pricing plans
We accept all major credit cards (Visa, MasterCard, American Express), debit cards, and various payment methods through our secure payment processor Stripe. All transactions are encrypted and secure.
Yes, you can upgrade or downgrade your plan at any time from your account settings. When you upgrade, you'll be charged the prorated amount for the remainder of your billing cycle. When you downgrade, the change will take effect at the start of your next billing cycle.
Yes, you can cancel your subscription at any time from your account settings. Your service will remain active through the end of your current billing period, and you won't be charged again.
Yes. The Free plan includes 3 AI genogram generations every month, the full online editor, and PNG export (with a watermark). Upgrade to Pro or Lifetime for unlimited generations, AI family pattern analysis, and high-resolution PDF & SVG exports without a watermark.
Free accounts get 3 AI generations per month, and they reset at the start of each month. Upgrade to Pro or Lifetime anytime for unlimited generations.
Free exports a watermarked PNG. Pro and Lifetime unlock high-resolution PNG, PDF, and SVG exports with no watermark β ready for clinical reports, academic papers, and printing.
It reads your genogram and surfaces relationship patterns, intergenerational themes, and emotional dynamics based on established family-systems theory. It's available on Pro and Lifetime plans.
No, there are no hidden fees. The price you see is the price you pay. All features listed in your plan are included, and you'll never be charged anything beyond your subscription and any credit packages you choose to purchase.
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